eRA Alert: Downtime for eRA Commons, Thu, Oct. 2 at 10 p.m. ET
Sept. 29, 2008
The eRA system databases that support eRA Commons and eSubmission, will be unavailable for four hours on Thursday, Oct. 2. from 10 p.m. (Eastern Time) until 2 a.m. ET on Friday, Oct. 3.
The downtime is needed to deploy software for modules used by NIH federal staff for grants administration. Additional downtime will occur on Thursday, Oct. 9, as eRA deploys software changes for eRA Commons and eSubmission. Please stay tuned for more details.
Questions? Contact: eRA Commons Help Desk Web: http://ithelpdesk.nih.gov/eRA/ (Preferred method of contact) Toll-free: 1-866-504-9552 Phone: 301-402-7469 TTY: 301-451-5939 Hours: Mon-Fri, 7a.m. to 8 p.m. Eastern Time.
We apologize for any inconvenience. /eRA Communications / /Division of Communications and Outreach/ /Office of Extramural Research/ /National Institutes of Health/
Help us improve our communications; send your suggestions and feedback to eRACommunications@mail.nih.gov or call 301-435-8185.